Insurance - Avekshaa

Transforming Insurance Operations with Cutting-Edge Technology

Unlock the potential of digital transformation to streamline your insurance operations, enhance customer satisfaction, and ensure regulatory compliance.

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Digital Transformation Challenges in the Insurance Industry

01

Data Security and Privacy: Prioritizing the protection of sensitive customer data against cyber threats and ensuring compliance with data protection regulations.

02

Legacy System Modernization: Updating outdated systems with modern solutions to improve efficiency and integration without disrupting existing operations.

03

Regulatory Compliance: Adhering to evolving industry regulations and standards to avoid legal penalties and maintain market reputation.

04

Claims Processing Efficiency: Streamlining claims management to reduce processing time and improve customer satisfaction.

05

Digital Customer Engagement: Enhancing customer interactions through digital platforms to boost satisfaction and retention.

Avekshaa Solutions for the Insurance Industry

Avekshaa Technologies provides specialized solutions to empower the insurance industry to overcome performance challenges and enhance customer experiences through advanced technology and strategic service offerings.

Application Performance Engineering (APE)

We engineer robust insurance applications with a focus on performance from the very beginning. Our proactive strategies, such as early detection of Performance, Availability, and Scalability issues, ensure cost-effective and timely market entry for critical applications , significantly reducing late-stage failures.

Application Performance Management (APM)

Our APM solutions continually enhance the quality of service for insurance applications in production. By monitoring and optimizing performance proactively, we prevent unexpected failures, thereby enhancing system reliability and customer satisfaction.

Digital Experience Monitoring

Using advanced ML and AI, our Digital Experience Monitoring solutions help insurers understand and optimize user interactions on both web and mobile platforms. This ensures a seamless and engaging customer experience, which is crucial in the digital-first insurance landscape.

Digital Transformation with Superior Customer Experience

We facilitate digital transformation in insurance with a focus on superior customer experience. Our solutions are designed to ensure that new digital IT systems are fast, efficient, and reliable, mitigating risks associated with P-A-S issues.

Application Migration Assurance

Our hassle-free migration services ensure that insurance applications transition to new platforms without disruptions, maintaining performance and reliability. This includes readiness assessments and optimization of cloud resources. This leads to smooth migrations with zero defects, allowing insurers to scale operations seamlessly.

Production Performance Troubleshooting and Tuning

We specialize in rapid isolation and resolution of P-A-S issues in insurance IT systems, minimizing downtime and restoring business operations swiftly.

Independent Testing and Quality Assurance

We support seamless cloud transitions, ensuring no service disruptions while managing increased data loads effectively. Our comprehensive readiness assessments and optimizations facilitate a smooth migration, allowing financial institutions to leverage cloud innovations successfully.

Cloud Engineering

We provide end-to-end cloud engineering services, from migration assurance to performance optimization, enabling insurers to leverage the scalability and flexibility of cloud computing effectively.

Site Reliability Engineering (SRE)

Our SRE services enhance the reliability and scalability of insurance services, ensuring robust operations against varying loads and conditions.This includes 24/7 monitoring, capacity planning, and performance optimization.

From Performance to Reliability: Why Avekshaa is Your Ideal Insurance Technology Partner

Expertise in Insurance

Deep understanding of the insurance sector’s unique needs and challenges, enabling us to deliver tailored solutions.

Advanced Technological Integration

Utilizing the latest technologies to ensure your insurance services are robust, secure, and efficient.

Proven Track Record

Demonstrated success in enhancing operational efficiencies and customer satisfaction for insurance clients.

Innovative Risk Management

Our solutions help you manage risks more effectively, ensuring business continuity and financial stability.

Customer-Centric Solutions

We focus on improving your customer relationships through enhanced digital experiences and efficient service delivery.

Regulatory Mastery

Expertise in navigating the complex regulatory landscape of the insurance industry to keep you compliant and competitive.

Our Case Studies

top view businessmen analyzing bar charts laptop

200% performance improvements and complete compliance in bank’s RTGS batch processes

A large bank’s Real Time Gross Settlement (RTGS) batch processes were missing their completion windows and the problem got worse exactly when

motivational composition goal achievement

Performance and down-time issues crippling bank’s productivity across 3000 branches and 10,000 ATMs

3-4/day → 0Web server outages eliminated 50%Faster database response times 3,000+Branches affected 10,000ATMs affected When a core banking platform serves 3,000 branches

Severe performance issues affecting 15,000+ users of bank’s Internet services

15,000+Internet banking users affected 20%+Database-layer downtime reduction 30%+Application-layer downtime reduction 50%Reduction in downtime incidents More than 15,000 users depended on this bank’s

Cloud-based core banking services facing multiple outages and unable to handle the volume of 300,000 P-A-S-S Engineering

Challenge A large cloud services company offered financial services via a cloud-based core banking product. A rural banking service used by one

Our clients simply love our work

Reliance Industries’ technology leaders talk about the importance of proactive performance engineering and the role Avekshaa played in successful performance engineering of one of the largest Digital transformation programs in the world involving 100 million+ users with 10-20 million concurrency.

Mr. Anish Shah, President, IT, Reliance Jio and Mr. Kiran Thomas, President, Reliance Industries

We are delighted with the results delivered by the Avekshaa team. Avekshaa Technologies consistently bring a deep understanding of improving efficiency and Reliability of critical applications. They are a top-class in IT system performance optimization

Mr. RVS Sridhar, Former President IT & Retail Banking Operations, Axis Bank

Avekshaa Technologies has closely and proactively worked with our team and other partners in our complex big bang core banking migration exercise and helped us in our objective to go-live with zero-defect and zero-downtime in short window of less than 48 hours. Avekshaa experts were engaged in the early stages of our migration program, and provided us with consistent and extensive support throughout this program in load testing the system for desired performance and scalability. Working with Performance experts from Avekshaa helped us identify areas for improvement to achieve a significantly higher degree of performance, mitigate technology failure related business risks and achieve this complex goal.

Mr. Rajiv Sabharwal, Former ED & Board member, ICICI Bank

Avekshaa brings in best in class expertise, domain experience, rich case studies and above all highly professional processes and methodologies which deliver truly world class results. Their solutions in the Performance engineering and optimization space – like improving performance, availability and scalability of business-critical IT systems are proactive and holistic with a clear long term in the perspective.

Avekshaa constantly strives to go the extra mile to exceed the expectations hence positioning them amongst the leaders. We are extremely happy with our association with them and look forward for an ongoing partnership with Avekshaa to deliver best in class solutions to our clients. Wish Avekshaa the very best always.

Mr. Rajeswar, Member of Board-Advisory Genisys Group, Evangelist Technology, Strategy and Business Excellence

Finacle core banking implementation was one of the most significant steps in the Bank’s transformation journey. With able support from Avekshaa, the transformation journey was seamless. Further, the Bank’s ambition for significant growth, in terms of client base, physical branch network, distribution channels as also the range and sophistication of its product suite, is seen to widen further.

Mr. Paul Abraham, Former Chief Operating Officer & Board member, IndusInd Bank

We are delighted with the work done by Avekshaa consultants. Application response time has improved which will significantly help in improving end user experience and will encourage our clients to increasingly use on-line channels.

Sanjay Jaiswal, Former VP-IT. IndusInd Bank

Avekshaa focuses on solving complex issues in performance, availability and scalability that impact business-critical IT systems. Their solutions prevent business disruptions due to technology failures. They want you to sleep well in the night.

Mr.Subrat Mohanty, Former Senior Executive Vice President & Head-Strategy Ops, BS&T & Health, HDFC Life

We are extremely happy with our engagement with Avekshaa. They delivered exactly what they had committed in terms of Core Application performance improvements. Avekshaa consultants are very professional and knowledgeable; they worked seamlessly with multiple teams to achieve the results.