Application Performance Management

Continuously improve QoS of production applications, proactively improve Performance, Availability & Scalability (P-A-S) levels and prevent surprise P-A-S failures for business-critical applications, thus delivering sustained, superior customer experience.

Challenges Businesses Face with Application Performance Management

01

IT operations becoming very complex – due to Heterogeneous Systems, Digital adoption, Agile Applications, Clouds and Mobile adoption.

02

As business grows rapidly, applications in the production environment also undergo continuous change in terms of change requests (CRs), volume growth, workload patterns changes, version upgrades, etc. These changes often affect and degrade Performance, Availability and Scalability levels.

03

Increasing complexity leading to increasing Root Cause Analysis time, resulting in higher downtime, or increasing period of degraded performance.

04

In spite of multiple monitoring tools deployed to monitor production application, performance, availability and scalability issues continue to impact business, and customer service.

05

Unplanned downtime adversely impacting user productivity and customer service, resulting in a poor end user / customer experience.

06

Loss of customers, revenues and profitability due to performance, availability and scalability issues.

Our Approach to Application Performance Management

We’ve revolutionized Application Performance Management to proactively tackle the complexities of the production IT landscape.We’ve meticulously designed our approach to enhance the predictability and reliability of IT systems and applications throughout the entire technology stack, ensuring a seamless operational experience and eliminating unexpected disruptions.

Comprehensive Full Stack Observability

Our distinctive approach hinges on comprehensive full stack observability, encompassing a thorough assessment of Performance, Availability, and Scalability across the entire technology stack. Unlike conventional APM products that often omit crucial components such as databases, load balancers, and networks due to budget constraints, our solution takes a holistic perspective, bridging these gaps to provide a comprehensive overview.

Empowered by P-A-S-S™ Platform

Central to our success is the proprietary P-A-S-S™ Platform, an amalgamation of intellectual properties, advanced methodologies, and a vast knowledge base gleaned from resolving over 5000 performance, availability, and scalability challenges. This platform empowers us to deliver exceptional results, driven by our profound expertise in the P-A-S-S™ Assurance realm.

End-to-End Observability and Proactive Prevention

We extend our full stack observability beyond the surface by actively monitoring and rectifying performance and reliability issues emerging from downstream applications. This proactive extension ensures that potential problems are nipped in the bud, preventing any performance, availability, or scalability setbacks before they arise.

Driving Operational Excellence

Our Application Performance Management solution is a testament to our commitment to delivering tangible results. Our customers have witnessed remarkable improvements in system availability, service uptime, reduced Mean Time to Identify (MTTI) and Mean Time to Recover (MTTR), as well as optimized infrastructure and full-stack costs. This culmination of enhancements ultimately drives improved customer service, leading to increased revenue and enhanced profitability for our clients.

Why Partner with Avekshaa for Application Performance Management?

Pioneering Proactive Management

We lead the charge in proactive Application Performance Management, ensuring consistent quality and minimal disruptions.

Unmatched Expertise

Our deep expertise and advanced methodologies drive results, solving over 5000 performance, availability, and scalability issues.

Comprehensive Observability

With full-stack observability, we cover the entire technological landscape.

Seamless Operations

Our approach enhances system reliability, reduces downtime, and optimizes costs, guaranteeing seamless operational excellence.

Business Growth

Elevate customer service, boost revenue, and enhance profitability by partnering with Avekshaa for unmatched Application Performance Management.

Trusted By

Concerned about maintaining optimal application performance, availability, and scalability?

Partner with us to turn these concerns into catalysts for business success through our Application Performance Management solutions.

Application Performance Management - Client Successes

Our dedicated emphasis on Performance, Availability, and Scalability has empowered our clients to elevate the speed, reliability, and triumphant success of their business applications.

Application Performance Management Solution for a Bank

Avekshaa delivered an Application Performance Management solution for an Indian bank. Avekshaa helped in improving the Quality of Service across critical-platinum / Tier 1 applications like Internet banking, Mobile banking, Payment apps. CRM, etc. within the bank.

Key Benefits delivered to the customer:

Success rate of payment transactions improved from 93.9% to 99.9%.
Scalability improvement between 30-40%. Reduction in Infra and overall cost.
Increase in user experience – 25-30% Improvement in response time across critical scenarios.
Increase in user productivity – Call Center reported 95% less calls due to P-A-S issues.
Improvement in Conversion Rate – 20% improvement in loan application to disbursement journey.

Our clients simply love our work

Reliance Industries’ technology leaders talk about the importance of proactive performance engineering and the role Avekshaa played in successful performance engineering of one of the largest Digital transformation programs in the world involving 100 million+ users with 10-20 million concurrency.

Mr. Anish Shah, President, IT, Reliance Jio and Mr. Kiran Thomas, President, Reliance Industries

We are delighted with the results delivered by the Avekshaa team. Avekshaa Technologies consistently bring a deep understanding of improving efficiency and Reliability of critical applications. They are a top-class in IT system performance optimization

Mr. RVS Sridhar, Former President IT & Retail Banking Operations, Axis Bank

Avekshaa Technologies has closely and proactively worked with our team and other partners in our complex big bang core banking migration exercise and helped us in our objective to go-live with zero-defect and zero-downtime in short window of less than 48 hours. Avekshaa experts were engaged in the early stages of our migration program, and provided us with consistent and extensive support throughout this program in load testing the system for desired performance and scalability. Working with Performance experts from Avekshaa helped us identify areas for improvement to achieve a significantly higher degree of performance, mitigate technology failure related business risks and achieve this complex goal.

Mr. Rajiv Sabharwal, Former ED & Board member, ICICI Bank

Avekshaa brings in best in class expertise, domain experience, rich case studies and above all highly professional processes and methodologies which deliver truly world class results. Their solutions in the Performance engineering and optimization space – like improving performance, availability and scalability of business-critical IT systems are proactive and holistic with a clear long term in the perspective.

Avekshaa constantly strives to go the extra mile to exceed the expectations hence positioning them amongst the leaders. We are extremely happy with our association with them and look forward for an ongoing partnership with Avekshaa to deliver best in class solutions to our clients. Wish Avekshaa the very best always.

Mr. Rajeswar, Member of Board-Advisory Genisys Group, Evangelist Technology, Strategy and Business Excellence

Finacle core banking implementation was one of the most significant steps in the Bank’s transformation journey. With able support from Avekshaa, the transformation journey was seamless. Further, the Bank’s ambition for significant growth, in terms of client base, physical branch network, distribution channels as also the range and sophistication of its product suite, is seen to widen further.

Mr. Paul Abraham, Former Chief Operating Officer & Board member, IndusInd Bank

We are delighted with the work done by Avekshaa consultants. Application response time has improved which will significantly help in improving end user experience and will encourage our clients to increasingly use on-line channels.

Sanjay Jaiswal, Former VP-IT. IndusInd Bank

Avekshaa focuses on solving complex issues in performance, availability and scalability that impact business-critical IT systems. Their solutions prevent business disruptions due to technology failures. They want you to sleep well in the night.

Mr.Subrat Mohanty, Former Senior Executive Vice President & Head-Strategy Ops, BS&T & Health, HDFC Life

We are extremely happy with our engagement with Avekshaa. They delivered exactly what they had committed in terms of Core Application performance improvements. Avekshaa consultants are very professional and knowledgeable; they worked seamlessly with multiple teams to achieve the results.

Mr. Vaibhav Palan, Former Associate Vice President – IT, Cox and Kings Limited

Technologies We Have Worked On

Application Performance Monitoring

Monitor the performance and reliability of applications in real-time using Application Performance Monitoring (APM) products for diverse platforms and technologies, thereby ensure business continuity for your enterprise.

Digital Experience Monitoring

Continuously Monitor, Manage and Improve Web and Mobile applications to ensure end user experience is pristine and consistent, thereby ensuring happy and loyal customers.

Ready to elevate your application's performance, availability, and scalability to new heights?

Let’s collaborate to ensure your business applications thrive with our Application Performance Management expertise

Why Avekshaa?