The Observability Imperative for Enterprises Adopting DevOps

The Observability Imperative for Enterprises Adopting DevOps

Digital transformation and the cloud have accelerated the demand for online services. Interconnectivity has ensured that this demand could be from anywhere on the globe. Meeting these demands and customer expectations has meant that the software development team has to design and deliver solutions for the enterprise in shorter time intervals.

Enter DevOps!

The architecture and process of DevOps have become increasingly popular as enterprises have felt the need to accelerate their software delivery times and improve quality. DevOps allows enterprises to respond faster to customer demands and fix and optimize existing processes. Adopting a set of tools, methodologies, and practices that integrate software development and IT operations, DevOps ensures different teams work more closely together and quickly deploy software solutions.

The idea behind DevOps is to integrate and streamline all the stages of the SDLC with a high degree of monitoring and automation.

The Case for Observability

Observability is a concept introduced into enterprises to monitor the operational state and behaviour of a system as a whole rather than monitoring applications, IT assets, technologies, and infrastructure as individual entities.

Observability is the ability of an enterprise to gain insight into the working of complex systems by collecting and analysing data from multiple sources such as APM data, log files, metrics, and traces.

Optimised Performance – the Meeting Ground of DevOps and Observability

In the context of DevOps, observability is used to monitor the real-time state of systems and the infrastructure they run on so that IT teams can detect and mitigate issues in the shortest time frame possible. By sharing processed data from multiple sources, observability helps both the software development and IT operations teams to collaborate more effectively to ensure quick detection and mitigation of issues.

Faster Detection and Mitigation of Issues

When a problem is detected in a software system, finding the root cause is often difficult. With observability in place, the DevOps team can zero in on where the issue is transpiring. This speed and agility of detection and mitigation are only possible because observability is monitoring the system as a whole along with the different data and metric streams of all the system components and their interactions.

Better Visibility and Greater Collaboration

Observability ensures that an enterprise has better visibility of a running system in real-time by monitoring data generated by various sources distributed across the system. This complete visibility is shared across software development teams and the IT operations department in real-time, thus providing a complete picture of how a system performs at any given moment. This visibility allows the DevOps teams to identify problem areas and detect problems easily.

Decisions Based on Data

Earlier, decisions associated with the direction system design should take, resource optimisation, and scaling were based on a limited set of data that was available across the system of an enterprise. Observability now provides better insights and real-time data into system performance , enabling the DevOps team to make more informed decisions. This results in an increase in productivity, a decrease in downtime, and cost savings.

Customer Experience

Observability gives the DevOps team clear visibility as to exactly how the customer is using the system – tracing the paths and navigations being used and the performance glitches faced by the customer. Using this data, the DevOps team can make the required changes to the system and optimise the software code and infrastructure to improve the customer experience. This helps increase the profits and competitiveness of the enterprise in the marketplace.

Data Security

Observability allows for better monitoring of the security posture of an existing system. Since observability helps collect data from various sources across the systems in real-time, security threats can be detected in the early stages. Unusual patterns and behaviour of the systems, if analysed in time, could provide early warnings of a possible security breach.

Faster to Deploy

Observability allows the DevOps teams to identify and resolve issues quickly, speeding up the software development, quality assurance, and deployment cycle. This means enterprises using the combination of DevOps with observability can release new features, hotfixes, and defect fixes in a much shorter interval, thus reducing the time-to-market.

Effective DevOps Needs Observability

Observability is essential for enterprises that adopt DevOps, particularly in a digital and cloud-based world. It enables enterprises to monitor complex systems in real-time, providing better visibility and insights, which leads to :-

           • Faster detection and resolution of issues

           • Better decision-making

           • Enhanced customer experience

           • Improved data security

Observability also facilitates the DevOps team to accelerate software development and deployment. Therefore, for enterprises looking to stay competitive in the marketplace, adopting observability practices, along with DevOps methodologies, is imperative.

All in all, the combination of DevOps and observability helps organisations streamline their software development processes and improve their overall system performance, making them more efficient and agile in their operations.

Interested in learning more about observability and DevOps? Talk to our experts today!

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