A major telecom company approached us with a significant challenge. They were building a large-scale Media Delivery Platform designed to support a massive user base of 100 million. This included 20 million concurrent users.
Like many organizations handling high-volume digital services, they faced critical performance, availability, and scalability (P-A-S) issues. These issues threatened their operational efficiency and customer satisfaction.
When they came to us, they were encountering frequent performance bottlenecks and scalability problems. Their existing approach wasn’t sufficient to handle the anticipated load. They lacked a strategic framework to identify and resolve these issues early in the development lifecycle.
Our mission was clear.
We needed to help them achieve a robust and efficient media delivery platform capable of handling their extensive user base seamlessly.
Our specialized focus on Performance, Availability, and Scalability has enabled many clients to preemptively address issues. This results in faster, more reliable, and successful business applications.
For this telecom giant, we applied our comprehensive Application Performance Engineering methodology.
Our goal was to identify and resolve P-A-S issues early, optimize their services, and ensure their platform could outperform competitors.
In this article, we will explore:
- The specific challenges they faced in developing their Media Delivery Platform.
- The strategies we employed to identify and resolve P-A-S issues early.
- The remarkable results we achieved, including enhanced performance and user satisfaction.
If you’re a telecom company or any organization facing similar challenges, reach out to us to discover how our Application Performance Engineering solutions can transform your business.
The Challenges
The telecom company faced several key challenges in developing their Media Delivery Platform:
High User Base
Managing a user base of 100 million and 20 million concurrent users required robust infrastructure and efficient resource allocation.
Performance Issues
Identifying and addressing performance issues early in the development cycle to avoid costly fixes later.
Optimizing Video on Demand (VoD) Services
Ensuring their VoD services were faster and more reliable than competitors.
Content Ingestion and Availability
Improving the speed and efficiency of content ingestion and availability.
Our Approach
To address these challenges, we implemented our comprehensive Application Performance Engineering solution. Here’s how we tackled the issues:
Early Identification of Performance Issues
We conducted a thorough analysis during the Architecture & Design review stage. Key actions included:
Architecture & Design Review: Identifying potential performance bottlenecks and inefficiencies early in the development cycle.
Proactive Issue Identification: Detecting 50% of performance issues at this early stage, allowing for timely and cost-effective resolutions.
Pre-Integration Testing
We focused on catching and addressing Performance, Availability, and Scalability (P-A-S) issues before they reached the integration testing stage. Our steps included:
Rigorous Testing: Implementing stringent testing protocols to identify P-A-S issues early.
Effective Resolution: Successfully catching and addressing 61% of P-A-S issues before integration testing.
Optimizing Video on Demand (VoD) Services
To ensure the telecom company’s VoD services were competitive, we:
Benchmarking Performance: Optimizing and benchmarking VoD services to be six times faster than competitors.
Continuous Monitoring: Implementing continuous performance monitoring to maintain and further enhance VoD service quality.
Enhancing Content Ingestion and Availability
We significantly improved the speed and efficiency of content ingestion and availability by:
Process Optimization: Streamlining content ingestion processes to be nine times faster post-optimization.
Resource Management: Ensuring efficient resource allocation for content management and delivery.
The results? A robust, efficient, and highly competitive Media Delivery Platform.
Our Application Performance Engineering solution delivered significant benefits to the telecom company:
Early Issue Identification: 50% of performance issues were identified during the Architecture & Design review stage.
Pre-Integration Issue Resolution: 61% of P-A-S issues were caught and addressed before reaching the integration testing stage.
Enhanced VoD Services: Video on Demand services were optimized and benchmarked to be six times faster than competitors.
Improved Content Ingestion and Availability: Content ingestion and availability were improved by nine times post-optimization.
Before We Go
By identifying and addressing performance issues early, we ensured the platform could handle a massive user base and high concurrent usage without compromising on quality. The VoD services outperformed competitors, and content ingestion and availability saw significant improvements.
Our approach guaranteed that the telecom company invested in the right areas, leading to substantial improvements in overall performance and user satisfaction.
Need to ensure your business applications run smoothly and efficiently? Reach out to us today to discover how our Application Performance Engineering solutions can transform your business.