Telecom - Avekshaa

Transforming Telecom Operations with Cutting-Edge Technology

Unlock the potential of digital transformation to streamline your telecom operations, enhance customer satisfaction, and ensure regulatory compliance.

Trusted by Leading Telecom Providers

Digital Transformation Challenges in the Telecom Industry

01

Data Security and Privacy: Ensuring the protection of sensitive customer data against cyber threats while maintaining compliance with global data protection regulations.

02

Legacy System Modernization: Modernizing outdated systems with advanced solutions to boost efficiency and integration without disrupting ongoing operations, crucial for Operations Support Systems (OSS) and Business Support Systems (BSS).

03

Regulatory Compliance: Keeping up with stringent telecom regulations and standards to avoid legal penalties and safeguard market reputation.

04

Network Management Efficiency: Optimizing network operations to reduce downtime and enhance service delivery, requiring continuous software testing and automated validation of end-to-end business flows.

05

Digital Customer Engagement: Improving customer interactions through digital platforms to increase satisfaction and retention, especially as the demand for seamless broadband connectivity and access to wireless networks grows.

Avekshaa Solutions for the Telecom Industry

Avekshaa Technologies provides specialized solutions designed to empower the telecom industry to overcome performance challenges and enhance customer experiences through advanced technology and strategic service offerings.

Application Performance Engineering

We engineer robust telecom applications with a focus on performance from the very beginning, integrating best practices for OSS and BSS, essential for maintaining seamless connectivity across devices.

Application Performance Management (APM)

Our APM solutions continually enhance the quality of service for telecom applications in production. By monitoring and optimizing performance proactively, we prevent unexpected failures, thereby enhancing system reliability and customer satisfaction.

Digital Experience Minitoring

Using advanced ML and AI, our Digital Experience Monitoring solutions help telecom operators understand and optimize user interactions across both web and mobile platforms. This ensures a seamless and engaging customer experience, crucial in today’s digital-first landscape.

Digital Transformation with Superior Customer Experience

We facilitate digital transformation in telecom with a focus on superior customer experience, ensuring that new digital IT systems are fast, efficient, and reliable, mitigating risks associated with performance, availability, and scalability issues.

Application Migration Assurance

Our hassle-free migration services ensure that telecom applications transition to new platforms without disruptions, maintaining performance and reliability, crucial for systems transformation including cloud migrations and system consolidations.

Production Performance Troubleshooting and Tuning

Specializing in rapid isolation and resolution of P-A-S issues in telecom IT systems, minimizing downtime and swiftly restoring business operations.

Independent Testing and Quality Assurance

Our comprehensive testing services cover performance, automation, and functional testing. Integrated with CI/CD pipelines, this supports rapid development and deployment practices, crucial for maintaining high standards in voice, SMS, and data services.

Cloud Engineering

We provide end-to-end cloud engineering services, from migration assurance to performance optimization, enabling telecom operators to effectively leverage the scalability and flexibility of cloud computing.

Site Reliability Engineering (SRE)

Our SRE services enhance the reliability and scalability of telecom services, ensuring robust operations against varying loads and conditions. This includes 24/7 monitoring, capacity planning, and performance optimization.

From Performance to Reliability: Why Avekshaa is Your Ideal Telecom Technology Partner

Expertise in Telecom

Our solutions help you manage risks more effectively, ensuring business continuity and system integrity.

Advanced Technological Integration

Utilizing the latest technologies to ensure your telecom services are robust, secure, and efficient.

Proven Track Record

Demonstrated success in enhancing operational efficiencies and customer satisfaction for telecom clients.

Innovative Risk Management

Our solutions help you manage risks more effectively, ensuring business continuity and financial stability.

Customer-Centric Solutions

We focus on improving your customer relationships through enhanced digital experiences and efficient service delivery.

Regulatory Mastery

Expertise in navigating the complex regulatory landscape of the telecom industry to keep you compliant and competitive.

Our Case Studies

200% performance improvements and complete compliance in bank’s RTGS batch processes

Challenge A large bank was dealing with business impacting performance problems that were slowing down the daily inter-bank electronic settlements that should

Performance and down-time issues crippling bank’s productivity across 3000 branches and 10,000 ATMs

Challenge Performance and Availability issues crippling bank’s retail operation across 3,000 branches and 10,000 ATMs. Result Avekshaa’s P-A-S-S™ optimization resulted in significant

Severe performance issues affecting 15,000+ users of bank’s Internet services

Challenge Severe performance issues affecting 15,000+ users of bank’s Internet servicesTechnology Stack: Finacle E-Banking, Oracle Database (10G) on Solaris, IBM WebSphere Result

Cloud-based core banking services facing multiple outages and unable to handle the volume of 300,000 P-A-S-S Engineering

Challenge A large cloud services company offered financial services via a cloud-based core banking product. A rural banking service used by one

Our clients simply love our work

Reliance Industries’ technology leaders talk about the importance of proactive performance engineering and the role Avekshaa played in successful performance engineering of one of the largest Digital transformation programs in the world involving 100 million+ users with 10-20 million concurrency.

Mr. Anish Shah, President, IT, Reliance Jio and Mr. Kiran Thomas, President, Reliance Industries

We are delighted with the results delivered by the Avekshaa team. Avekshaa Technologies consistently bring a deep understanding of improving efficiency and Reliability of critical applications. They are a top-class in IT system performance optimization

Mr. RVS Sridhar, Former President IT & Retail Banking Operations, Axis Bank

Avekshaa Technologies has closely and proactively worked with our team and other partners in our complex big bang core banking migration exercise and helped us in our objective to go-live with zero-defect and zero-downtime in short window of less than 48 hours. Avekshaa experts were engaged in the early stages of our migration program, and provided us with consistent and extensive support throughout this program in load testing the system for desired performance and scalability. Working with Performance experts from Avekshaa helped us identify areas for improvement to achieve a significantly higher degree of performance, mitigate technology failure related business risks and achieve this complex goal.

Mr. Rajiv Sabharwal, Former ED & Board member, ICICI Bank

Avekshaa brings in best in class expertise, domain experience, rich case studies and above all highly professional processes and methodologies which deliver truly world class results. Their solutions in the Performance engineering and optimization space – like improving performance, availability and scalability of business-critical IT systems are proactive and holistic with a clear long term in the perspective.

Avekshaa constantly strives to go the extra mile to exceed the expectations hence positioning them amongst the leaders. We are extremely happy with our association with them and look forward for an ongoing partnership with Avekshaa to deliver best in class solutions to our clients. Wish Avekshaa the very best always.

Mr. Rajeswar, Member of Board-Advisory Genisys Group, Evangelist Technology, Strategy and Business Excellence

Finacle core banking implementation was one of the most significant steps in the Bank’s transformation journey. With able support from Avekshaa, the transformation journey was seamless. Further, the Bank’s ambition for significant growth, in terms of client base, physical branch network, distribution channels as also the range and sophistication of its product suite, is seen to widen further.

Mr. Paul Abraham, Former Chief Operating Officer & Board member, IndusInd Bank

We are delighted with the work done by Avekshaa consultants. Application response time has improved which will significantly help in improving end user experience and will encourage our clients to increasingly use on-line channels.

Sanjay Jaiswal, Former VP-IT. IndusInd Bank

Avekshaa focuses on solving complex issues in performance, availability and scalability that impact business-critical IT systems. Their solutions prevent business disruptions due to technology failures. They want you to sleep well in the night.

Mr.Subrat Mohanty, Former Senior Executive Vice President & Head-Strategy Ops, BS&T & Health, HDFC Life

We are extremely happy with our engagement with Avekshaa. They delivered exactly what they had committed in terms of Core Application performance improvements. Avekshaa consultants are very professional and knowledgeable; they worked seamlessly with multiple teams to achieve the results.