Severe performance issues affecting 15,000+ users of bank’s Internet services

Challenge

Severe performance issues affecting 15,000+ users of bank’s Internet services
Technology Stack: Finacle E-Banking, Oracle Database (10G) on Solaris, IBM WebSphere

Result

Avekshaa’s P-A-S-S™ optimization resulted in significant performance improvements that boosted the bank’s service levels. The database layer specific solutions reduced the down-time by more than 20% and the downtime incidents by 26%. The application layer solutions reduced the downtime by more than 30% along with a 50% reduction in downtime incidents.

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