Digital Transformation with Superior Customer Experience
Avekshaa enables businesses in successful digital transformation by ensuring that the new digital IT system / application is fast, efficient and reliable, while proactively mitigating risks related to Performance, Availability & Scalability (P-A-S) failures, through proactive performance engineering
Empowering Digital Transformation: Overcoming Performance and Scalability Challenges
You are undertaking a digital transformation program that will take your business up to totally different levels. However, the big questions in your mind are:
01
Will the target system be able to scale up to unpredictable business demands?
02
Will performance, availability and scalability issues cripple the user experience at high volumes and with unpredictable loads?
03
Will you get an optimally engineered platform which delivers a faster user experience and ensures high productivity for both employees and external users while being cost efficient?
04
How do I convince my stakeholders that the target platform is ready for the big launch from a scalability stand-point?
1.
Will the target system be able to scale up to unpredictable business demands?
2.
Will performance, availability and scalability issues cripple the user experience at high volumes and with unpredictable loads?
3.
Will you get an optimally engineered platform which delivers a faster user experience and ensures high productivity for both employees and external users while being cost efficient?
4.
How do I convince my stakeholders that the target platform is ready for the big launch from a scalability stand-point?
Why Should You Partner with Avekshaa for Digital Transformation Assurance?
Proven Success
Avekshaa has successfully delivered some of the world's largest digital transformation programs, in terms of workload. Example: media delivery platform involving 100 Million users with 20 million concurrency.
Consistent Results with Platform-Led, Shift-Left Approach
Our innovative P-A-S-S™ Assurance Platform, combined with a proactive shift-left strategy, allows us to consistently identify and resolve critical performance issues early in the process.
Lower Cost of Ownership
By optimizing processes across the Software Development Life Cycle (SDLC) and technology stack, we ensure the development of efficient applications. This reduces the need for additional hardware investment and enhances productivity through faster response times.
Proactive Risk Mitigation and Timely Market Delivery
Our proactive performance engineering approach enables the early identification of P-A-S (Performance, Availability, and Scalability) issues throughout the SDLC. This helps in avoiding unexpected problems and cost escalations, thereby ensuring timely market delivery. According to Gartner, it is 10 to 100 times more costly to fix P-A-S issues later in the SDLC than at their source.
Trusted By
Ensure Flawless Digital Experiences
Digital Transformation Solution - Client Successes
Our unwavering focus on driving Digital Transformation has enabled our clients to navigate the complexities of the digital landscape, ensuring enhanced performance, seamless experiences, and triumphant successes.
Engineered a major government digitization project in the country undergoing a significant digital transformation, prioritizing performance, availability, and scalability. The project’s successful implementation had a significant impact on the financial well-being and daily lives of millions of citizens.
- Identified 35% risk items early in the program making it easy for the development partner to fix them quickly and cheaply.
- Code quality was improved by 25% and the solution was able to handle extremely stringent user and usage requirements.
- Platform scaled to expected TPS of 600.
- Platform was successfully tested and certified for resilience of the downstream/third party systems.
Our clients simply love our work
Reliance Industries’ technology leaders talk about the importance of proactive performance engineering and the role Avekshaa played in successful performance engineering of one of the largest Digital transformation programs in the world involving 100 million+ users with 10-20 million concurrency.
Avekshaa brings in best in class expertise, domain experience, rich case studies and above all highly professional processes and methodologies which deliver truly world class results. Their solutions in the Performance engineering and optimization space – like improving performance, availability and scalability of business-critical IT systems are proactive and holistic with a clear long term in the perspective.
Avekshaa constantly strives to go the extra mile to exceed the expectations hence positioning them amongst the leaders. We are extremely happy with our association with them and look forward for an ongoing partnership with Avekshaa to deliver best in class solutions to our clients. Wish Avekshaa the very best always.
Mr. Rajeswar, Member of Board-Advisory Genisys Group, Evangelist Technology, Strategy and Business Excellence
Technologies We Have Worked On
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Frequently Asked Questions
Digital transformation with superior customer experience is the strategic integration of advanced technologies like AI, omnichannel platforms, and data analytics to deliver seamless, personalized, and proactive digital interactions. Transforming customer experiences in this way allows organizations to anticipate needs, streamline engagement, and redefine how they deliver value to customers.
Digital transformation elevates customer experience by enabling personalization, real-time feedback loops, and omnichannel engagement. Companies that invest in digital maturity report significant benefits, including up to six times more customer product adoption, four times more referrals, and 45 percent revenue growth. These improvements drive customer loyalty and enhance brand reputation.
Omnichannel engagement ensures a consistent, seamless experience across digital and physical touchpoints such as web, mobile, chat, and in-store. It enables customers to switch channels without disruption while preserving context, preferences, and service continuity.
By leveraging AI, machine learning, and customer data analytics, companies can deliver hyper-personalized interactions tailored to individual behavior and preferences. This results in higher satisfaction and loyalty. In fact, 54% of consumers are willing to share personal data when it means receiving a superior, tailored experience.
Data-driven insights from sources like CRM systems, digital analytics, and feedback tools empower organizations to anticipate customer needs, tailor experiences, and continuously refine digital journeys. This leads to better customer satisfaction and retention.
Common barriers such as legacy system integration, budget constraints, organizational resistance, and scalability issues can be overcome with strategies like phased modernization, strong leadership communication, workforce training, and scalable solution design.