CX Trends for the Digital Age
By the year 2026, Web3 technologies are expected to drive business transformation in 45% of all global brands. By the same year, the customer experience (CX) economy will grow to a market
By the year 2026, Web3 technologies are expected to drive business transformation in 45% of all global brands. By the same year, the customer experience (CX) economy will grow to a market
Digital transformation has ensured the digitization and computerization of all processes in a business. All these processes run on the backbone of technology and its associated infrastructure. Without IT infrastructure,
Product companies are today facing stiffer challenges due to rising customer expectations. There is intense competition to deliver high-quality applications in ever-shorter release cycles. Users are always looking for applications
We are now deep into the digital age, and software truly runs the world. As the world of work relies on technology applications for survival, ensuring that these systems perform
As digital transformation sweeps across enterprises, there is an exponential demand for services resulting from that transformation. Logged-in users, customers, vendors, and employees expect much more from the services offered
Presently, there are over 20 Fintech unicorns in India. The Fintech sector in India is expected to reach $200 billion in revenue and $1 trillion in throughput by 2030. Funding
Here’s a bold prediction – if the last decade was about DevOps, the current decade may end up being all about AIOps. The increasing number of infrastructure incidents has made
The adoption of digital transformation across the Indian marketplace has accelerated the demand for online financial services, especially in the banking sector. Individuals, small business owners, and large corporations have
Date: 05th Dec, 2022 Those days of waiting in long queues for depositing or withdrawing cash at the banks are becoming a faint memory. Mobile banking is growing steadily in
Date: 14th Nov, 2022 No one will disagree that customer experience is now of paramount importance in an enterprise. All business processes, workflows, and technologies in modern businesses are adopted