Site Reliability Engineering

Enables business to achieve scalable, reliable, and sustainable systems through efficient management, problem-solving, and streamlined automation, ensuring seamless application performance under varying loads and peak conditions.

Challenges Businesses Face with the Reliability of Business Critical Applications

01

IT teams deal with ad-hoc incident responses, leading to prolonged outages and frustrated business teams.

02

Struggles with system reliability result in business teams experiencing lost revenue and damage to brand reputation.

03

IT teams struggle with manual, error-prone tasks, causing operational inefficiencies and higher costs.

04

Non-compliance and regulatory risks pose reputational threats to the business, requiring IT’s attention.

05

IT teams’ focus on firefighting and addressing reliability issues hampers the adoption of new technologies and business innovation.

06

Failing to meet SLAs can lead to contractual breaches and penalties.

Empowering Reliable Operations with Site Reliability Engineering

For an application to work seamlessly, it is critical that the services are reliable at varying loads and peak conditions. Avekshaa’s Site Reliability Engineering (SRE) solution is a crucial aspect of modern software engineering that helps companies maintain the reliability and availability of their systems. SRE focuses on ensuring that systems are designed and managed in a way that reduces downtime and improves overall performance.

Avekshaa’s SRE solution focuses on:

24/7 Monitoring and incident response

Capacity planning and performance optimization

Fully automated service monitoring

Technical consulting to resolve Performance, Availability and Scalability issues.

Observability as a service

Automation of routine tasks to optimize operational efficiency and reduce manual effort.

Ongoing Maintenance and upgrades

Expert guidance and collaboration to align SRE practices with business objectives.

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Site Reliability Engineering Solution - Client Successes

How Avekshaa’s Site Reliability Engineering (SRE) transformed the operations of a large bank, delivering significant value through enhanced reliability, scalability, and cost savings.

Challenge: The bank faced frequent system outages, resulting in customer dissatisfaction, financial losses, and reputational damage. Manual operations and reactive incident management further compounded the challenges, hindering growth and agility.

The SRE solution helped in achieving the following outcomes:

35% Reduction in System Downtime

Through proactive monitoring and incident response optimization, the bank achieved a significant reduction in system downtime, resulting in enhanced customer satisfaction and reduced financial losses.

40% Cost Savings

Automation of routine tasks and optimized resource utilization led to a substantial reduction in operational costs, resulting in an estimated 40% cost savings for the bank.

50% Improvement in Incident Resolution Time

Streamlined incident management processes and empowered SRE team members enabled faster incident resolution, reducing the average incident resolution time by 50%.

20% Increase in System Scalability

The scalable systems architecture implemented as part of SRE practices allowed the bank to accommodate a 20% increase in customer demands without compromising performance or reliability.

Enhanced Business Agility

With improved system stability and automation-driven efficiency, the bank experienced enhanced business agility, enabling faster time-to-market for new features and services.

Our clients simply love our work

Reliance Industries’ technology leaders talk about the importance of proactive performance engineering and the role Avekshaa played in successful performance engineering of one of the largest Digital transformation programs in the world involving 100 million+ users with 10-20 million concurrency.

Mr. Anish Shah, President, IT, Reliance Jio and Mr. Kiran Thomas, President, Reliance Industries

We are delighted with the results delivered by the Avekshaa team. Avekshaa Technologies consistently bring a deep understanding of improving efficiency and Reliability of critical applications. They are a top-class in IT system performance optimization

Mr. RVS Sridhar, Former President IT & Retail Banking Operations, Axis Bank

Avekshaa Technologies has closely and proactively worked with our team and other partners in our complex big bang core banking migration exercise and helped us in our objective to go-live with zero-defect and zero-downtime in short window of less than 48 hours. Avekshaa experts were engaged in the early stages of our migration program, and provided us with consistent and extensive support throughout this program in load testing the system for desired performance and scalability. Working with Performance experts from Avekshaa helped us identify areas for improvement to achieve a significantly higher degree of performance, mitigate technology failure related business risks and achieve this complex goal.

Mr. Rajiv Sabharwal, Former ED & Board member, ICICI Bank

Avekshaa brings in best in class expertise, domain experience, rich case studies and above all highly professional processes and methodologies which deliver truly world class results. Their solutions in the Performance engineering and optimization space – like improving performance, availability and scalability of business-critical IT systems are proactive and holistic with a clear long term in the perspective.

Avekshaa constantly strives to go the extra mile to exceed the expectations hence positioning them amongst the leaders. We are extremely happy with our association with them and look forward for an ongoing partnership with Avekshaa to deliver best in class solutions to our clients. Wish Avekshaa the very best always.

Mr. Rajeswar, Member of Board-Advisory Genisys Group, Evangelist Technology, Strategy and Business Excellence

Finacle core banking implementation was one of the most significant steps in the Bank’s transformation journey. With able support from Avekshaa, the transformation journey was seamless. Further, the Bank’s ambition for significant growth, in terms of client base, physical branch network, distribution channels as also the range and sophistication of its product suite, is seen to widen further.

Mr. Paul Abraham, Former Chief Operating Officer & Board member, IndusInd Bank

We are delighted with the work done by Avekshaa consultants. Application response time has improved which will significantly help in improving end user experience and will encourage our clients to increasingly use on-line channels.

Sanjay Jaiswal, Former VP-IT. IndusInd Bank

Avekshaa focuses on solving complex issues in performance, availability and scalability that impact business-critical IT systems. Their solutions prevent business disruptions due to technology failures. They want you to sleep well in the night.

Mr.Subrat Mohanty, Former Senior Executive Vice President & Head-Strategy Ops, BS&T & Health, HDFC Life

We are extremely happy with our engagement with Avekshaa. They delivered exactly what they had committed in terms of Core Application performance improvements. Avekshaa consultants are very professional and knowledgeable; they worked seamlessly with multiple teams to achieve the results.